Owned by councils, for councils, Arrow brings a depth of industry knowledge and expertise, we are uniquely placed to develop solutions for local government that not only support their day-to-day operations, but enable delivery of services to their communities.
Our aim is to devise and deliver specialised solutions we first seek to listen and understand.
We are then able to use insight and expertise to curate the best results for our client, enabling growth and leadership in the local government sector. Arrow was designed by and for local government, providing us with a unique insight into the sector that we service. We understand the unique needs within local government, and want to discover new ways to problem-solve, build capacity, and innovate within our industry.
Our business units were developed to focus on building capacity and skills for local councils, generating cultural and employment opportunities and assisting councils and communities to derive the best possible outcomes from local endeavours.
Your feedback helps us maintain a high standard of service and ensures that our products and services match your needs. If you would like to provide some feedback or make a suggestion about how we can improve our service, please let us know.
Regional Procurement is a leading procurement agency offering tendering, contract administration and probity services to Local Government in NSW.
They offer specialised and tailored tendering services, focusing on efficient solutions to meet each council’s individual needs.
Our team of experienced procurement professionals offers personalised service delivery, visiting councils on site or virtually to discuss your council’s specific needs. Transparency and clear communication ensures the tender process runs efficiently and without delays. We also work closely with suppliers to ensure that our specifications meet industry requirements and include the most up-to-date information.
Regional Procurement was established in 2004 and has earned an exceptional reputation as a provider of quality tendering services. We have achieved Quality Assurance Certification to ISO 9001:2015.
Arrow is owned by the 10 councils of the Hunter Region. Our ownership model ensures our services are grounded in local government needs and deliver value back to our communities.
Our mission is to support the Hunter Joint Organisation by equipping them with the resources needed to effectively advocate for the region, fostering growth, sustainability and community well-being.
Arrow is a collective of professional services.
Together we use our domain expertise, experience and knowledge to deliver specialist services in accordance with local government interests and industry customer needs.
Within Arrow, members of the corporate services unit are focused on identifying opportunities and areas for transformation to remain relevant to our local government customers and equip employees with digital solutions.
Arrow is governed by an experienced board comprised of the 10 General Managers/CEO of the Hunter region’s local councils.
Our board is committed to providing innovative solutions for local government. The Hunter region’s councils are diverse in population, rate base, geography, size, and political affiliation, resulting in a vast and varied range of knowledge, experience and expertise driving our organisation.
Building capacity and skills for local councils, generating cultural and employment opportunities and assisting councils and communities to derive the best possible outcomes from local endeavours.
Your success as our customer is how we measure our performance. We are committed to succeeding together.
To establish meaningful and lasting connections, we first seek to listen and understand your needs to deliver a service that can exceed expectations.
We are dedicated to establishing and maintaining your trust by building clear alignment on what success looks like and consistently achieving those outcomes.
We specialise in local government, utilising our wealth of experiences, knowledge and insight to curate the best results for you and your team.
Arrow provides a suite of specialised services to local government, using industry experience and expertise to curate the best results for our clients.
Our Office
4 Sandringham Ave,
Thornton, NSW 2322